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Terms and Conditions

  • Some portion of our continued success is attributable to prudent risk management.
  • In addition to normal operating risk, natural disaster preparedness and other forms of risk management, we take seriously our obligation to protect our investors against all forms of financial risk.
  • For example, our billing intervals are purposefully designed to ensure sufficient cash flow to meet all operational cost due, when due.
  • For this reason, all of our billings are weekly billings, due 7 days before services are rendered. In this context, “due” means that the wire transfer has reached our bank account. For example, Company ABC was referred to us from a mutual friend. Company ABC would like CBS to begin taking their Customer Service calls on January 15, 2010.
  • Company ABC has explained that they are the most prestigious firm operating in their market and that payment is always assured. Nevertheless, our risk management policy is binding; all of our billings are weekly billings, due 7 days before services are rendered.
  • Note that in this example, the wire transfer must be received into our bank account by January 8, 2010 in order for CBS to begin taking calls on January 15, 2010. Further assume that for whatever reason the funds were not received by our bank on January 8, 2010. The accounting staff of Company ABC actually has some type of documentation showing that a fund transfer was attempted, on January 8, 2010. However, assume that the funds actually reached our bank on Jan 12, 2010. In this example, our services would begin on January 19, 2010 and not before. All of our billings are weekly billings, due 7 days before services are rendered.
  • Of course, all business transactions, partnerships and agreements have risks and rewards. Some very good firms have chosen not to enter into servicing agreements with CBS due to our billing policies, outlined above. We genuinely respect their decision and we wish them the best of luck. We appreciate the continued loyalty of our existing clients, as well as their continued cooperation and support of our prudent risk management policies.